Terms and conditions

These terms and conditions apply to the use of this website. You need to read these terms and conditions. We will use the phrase “these terms” to cover all of these terms and conditions and any changes to them.

By using this website, you acknowledge that you are bound by these terms. If you don’t accept these terms, you must not use this website. In these terms:

“You” means the person using this website.

“Your” has a corresponding meaning.

“We” means The Network for Women in Dairying trading as Dairy Women’s Network. “Our” and “us” have a corresponding meaning.

CHANGES TO THIS WEBSITE

We may change the information on this website, including these terms, at any time. By continuing to use this website after any changes have been made, you acknowledge that you will continue to be bound by these terms.

ERRORS AND UPDATES

We reserve the right to add or remove material, and correct errors. If you find any errors on any part of dwn.co.nz, please contact the Marketing team at Dairy Women’s Network office on info@dwn.org.nz

GENERAL INFORMATION

We will try to make sure that the information on this website is accurate and up to date however the website makes information available to you as a general information service only. We do not guarantee that the information we provide is reliable, accurate, or suitable for what you may want to use it for. We may discontinue site availability at any time without notice.

We do not guarantee that the website or the server are free of computer viruses or any other harmful components, defects or errors. We cannot guarantee that any defects in the website will be corrected, or that your access to the website will be reliable, uninterrupted or error-free.

We will not assume any legal liability or responsibility for any delays, inaccuracies, failures, errors, omissions, interruptions, deletions, defects, computer viruses or communication line failures, or for any theft, destruction, damage or unauthorised access to your computer system or network.

Before you rely or act on any of the information on this website, you should get independent professional advice.

LIABILITY

You use this website at your own risk. We will not be liable in contract, tort or otherwise for any loss or damage (direct or otherwise) you suffer in connection with your use of this website or of any linked website or your use of, or reliance on, information contained on or accessed through this website or any linked website.

We exclude any condition or warranty that could be implied into these terms (but only to the extent that this is allowed by law).

HYPERTEXT LINKS

This website contains hypertext links to other websites that are not operated by us. These links are provided for your convenience and interest only. The inclusion of a link does not imply our endorsement of the site or any association with its operators.

We will not investigate or monitor the hypertext links to other websites. You link to them at your own risk. We are not responsible for the information contained on any website that you link to from this website.

You may create hypertext links to this website. If you do this, you accept that you are responsible for all direct or indirect consequences of the hypertext link. You also agree that The Network for Women in Dairying trading as Dairy Women’s Network is not responsible for any loss, damage, liability, costs or expense you may incur for creating or maintaining the hypertext link. We reserve the right to prohibit links to this website and you agree to remove or cease any link upon our request.

INTELLECTUAL PROPERTY AND OUR OTHER RIGHTS

We own the copyright of all content and material in this website. NO one can licence, reproduce or use any of our content without the Dairy Women’s Network written consent.

You may use the information on this website and reproduce it (electronically or in hard copy) for your personal use only.

LOCAL LAWS AND REGULATIONS

These terms are governed by the laws of New Zealand. By using this website, you confirm that you are not breaching any local laws or regulations existing where you are. Any information contained on this website does not constitute an offer in any jurisdiction other than New Zealand.

CONTACT US

If you have any questions about this site, please get in touch with us.

PRIVACY POLICY

The Network for Women in Dairying trading as Dairy Women’s Network always respects your privacy. Our Privacy Policy is explained below, and this relates to any detail we collect about you; whether it’s online or over the phone, also how we use, store or distribute that information.

The following Privacy Policy is to provide a clear and concise outline of how and when personal information is collected, used, stored, and distributed by the Network for Women in Dairying trading as Dairy Women’s Network. This policy applies to detail collected via the Network for Women in Dairying trading as Dairy Women’s Network website: www.dwn.co.nz or any other form.

The Network for Women in Dairying trading as Dairy Women’s Network is bound by the NZ Privacy Act 1993. For more information, visit www.privacy.org.nz.

COLLECTION AND USE OF PERSONAL INFORMATION

Network for Women in Dairying trading as Dairy Women’s Network collects limited personal information that personally identifies you (“Personal Information”) such as: (i) name, mailing and email addresses; (ii) residential address, city, region, postcode, purchase history, date and place of purchase. If you communicate with us by e-mail, or complete online forms, surveys or contest entries, any information provided in such communication may be collected as Personal Information. For example, we may request personal information from you when you:

contact us for further information;

participate in surveys and other types of research;

enter a promotion,

subscribe to our mailing list;

register your details on our website;

ask for a quote to be prepared;

express interest in a particular product or service.

OTHER INFORMATION WE MAY COLLECT

For statistical purposes we collect anonymous information on web site activity (such as top pages viewed, the number of pages viewed, the number of sessions, most popular session times). We use this data to evaluate our web site performance and to improve the content we display to you.

To evaluate the effectiveness of our online advertising (including click-throughs from email marketing), we may use third parties to collect statistical data. No personal information is collected on these occasions.

USE OF COOKIES

Network for Women in Dairying trading as Dairy Women’s Network may use tracking technologies such as cookies to recognise your browser each time it visits our site, and to track which pages you visit whilst on our site. We may use this information to optimize our site and create a better online experience for you.

Cookies are pieces of information that a web site transfers to a computer’s hard disk for record keeping purposes. Most web browsers are set to accept tracking technologies such as cookies. These tracking technologies do not themselves personally identify users, although they do identify a user’s browser. However, if you do not wish to receive any cookies, you may set your browser to refuse them.

Third party vendors, including Google, show our ads on sites on the internet.

Third party vendors, including Google, use cookies to serve ads based on your prior visits to this website.

You have the option to opt out of Google’s use of cookies by visiting the Google advertising opt-out page: http://www.google.com/privacy_ads.html

Alternatively you can opt out of cookies by visiting the Network Advertising Initiative opt out page: http://www.networkadvertising.org/choices/

HOW WE USE YOUR INFORMATION

Network for Women in Dairying trading as Dairy Women’s Network uses your information to better understand your exact needs and provide you with better service. Network for Women in Dairying trading as Dairy Women’s Network may share your Personal Information amongst related bodies corporate of Network for Women in Dairying trading as Dairy Women’s Network.

Network for Women in Dairying trading as Dairy Women’s Network may also use your Personal Information:

to deal with your queries or customer service issues promptly whether by email, telephone or mail. We may also keep information on your communications with our customer service representatives.

to keep you up-to-date with products, services, events or promotions we think would be of particular interest through a variety of channels. You will be able to “opt-out” from this activity at any time.

to enhance your customer experience and help us complete your transactions faster.

for planning, product development or research purposes.

DISCLOSURE OF PERSONAL INFORMATION

We will only send Personal Information to third-party organisations when:

we have your consent to share the information;

we need to share your information in order to provide the product or service you have requested;

we need to send your information to companies that are contracted to Network for Women in Dairying trading as Dairy Women’s Network, e.g. mailing houses, IT service providers, service providers (e.g. assemblers, repairers), web developers, marketing agencies, finance companies; or

we are required or authorised by law to disclose the information.

Such information remains under Network for Women in Dairying trading as Dairy Women’s Network custodianship at all times and the agents involved are bound by specific confidentiality and non-disclosure agreements.

ACCESS AND CORRECTION

You can have access to the personal information we hold about you. Our goal is to ensure that your personal information is accurate, complete and up-to-date. To assist us with this, please contact our Privacy Officer if any of the details you have provided change. Further, if you believe that the information we have about you is not accurate, contact us and we will use all reasonable efforts to correct the information. A $25 administration fee will be charged for the retrieval of personal information to cover our costs. No fee applies to the correction of personal information.

THIRD-PARTY WEB SITES

Links to third-party web sites on www.dwn.co.nz are provided solely as a convenience to you. If you use these links, you will leave Network for Women in Dairying trading as Dairy Women’s Network site. Network for Women in Dairying trading as Dairy Women’s Network is not responsible for any of these sites, their content or their usage of your personal information.

UNSUBSCRIBE/OPT OUT

At Network for Women in Dairying trading as Dairy Women’s Network we only want to communicate with you if you want to hear from us. If you would like to unsubscribe from receiving email newsletters, promo’s etc, you can do so at any time, for any reason.

SECURITY

Network for Women in Dairying trading as Dairy Women’s Network is committed to ensuring the security of your personal information and we will take all reasonable precautions to protect this information from loss, misuse or alteration.

CHANGES TO THIS STATEMENT

Network for Women in Dairying trading as Dairy Women’s Network may make changes to this Privacy Policy from time to time for any reason. We will publish those changes on our website on this page.

TERMS OF SERVICE

THE NETWORK FOR WOMEN IN DAIRYING TRADING AS DAIRY WOMEN’S NETWORK TERMS OF SERVICE

‘The Network for Women in Dairying trading as Dairy Women’s Network’ is our legal business trading name.

‘The Network for Women in Dairying trading as Dairy Women’s Network’ is the name that will appear on card holder statements.

‘The Network for Women in Dairying trading as Dairy Women’s Network’ is the name advised on the payment record.

‘The Network for Women in Dairying trading as Dairy Women’s Network’ is the name that will appear on your statement.

The legal name ‘The Network for Women in Dairying trading as Dairy Women’s Network’ is registered in New Zealand.

The physical address of the ‘The Network for Women in Dairying trading as Dairy Women’s Network’ approved place of business is: Level 1, 450 Anglesea Street, Hamilton 3204.

The Network for Women in Dairying trading as Dairy Women’s Network business and customer service details are: Telephone number:  07 974 4850  E-mail: info@dwn.org.nz

The Network for Women in Dairying trading as Dairy Women’s Network is a New Zealand owned and operated business and all transactions will be billed in a Bank of New Zealand approved currency.

PAYMENT

The Network for Women in Dairying trading as Dairy Women’s Network accepts bank deposit, internet banking, credit card and cash payments.

The Network for Women in Dairying trading as Dairy Women’s Network will supply relevant payment information in the confirmation email and the delivery invoice.

Your account will be charged in NZD$.

DELIVERY

There may be a delivery fee depending on the goods purchased, this will be stated in the shopping cart process.

The Network for Women in Dairying trading as Dairy Women’s Network delivers conference and events tickets prior to conference/event date and physical goods within 10 working days. The Network for Women in Dairying trading as Dairy Women’s Network will attempt to deliver to you within this desired delivery time, however, they cannot guarantee this during busy periods.

At the time of confirmation it is possible for the card holder to cancel the transaction, provided this is confirmed in writing to The Network for Women in Dairying trading as Dairy Women’s Network via the following email address: info@dwn.org.nz

REFUND/REPLACEMENT POLICY

The Network for Women in Dairying trading as Dairy Women’s Network offers a refund/replacement policy if you are unhappy with our goods.

The Network for Women in Dairying trading as Dairy Women’s Network will refund or replace the goods that was delivered.

The Network for Women in Dairying trading as Dairy Women’s Network must be notified within 10 working days of delivery for this to apply.

Cancellations for event registrations where a payment has been made prior to three days before the event will incur a 25% admin fee.

There will be no refunds for cancellation of an event registration made within three days prior to the event.

If we are unable to hold our event due to the Government’s COVID-19 Protection Framework, all paid registrations will receive a full refund.